Nurse Practitioner, Monroe County Hospital & Clinics, Albia, IA
Scott M. submitted Jennifer as a Hospital Hero because, in his words, she is a “patient advocate who treats every patient [as] though they are a member of her immediate family.” From the mundane to the memorable, Jennifer’s actions have touched and changed the lives of so many patients for the better.
Scott M. shared this story of how Jennifer helped a family through a dark time in their lives, and left a lasting impression:
“When a pediatric patient was actively dying at home, his mother called Jenn, who immediately came over, assessed the young patient and helped calm the anxious mother so she could spend the last moments of life holding him. The family of the patient praised Jenn’s compassion, integrity, selflessness and non-judgmental approach. She made a difference to a loved one’s end of life as well as to each member of the family. Her imprint, they said, is everlasting.”
The mother of one of Jennifer’s emergency department patients says this about her: “Jennifer is the most caring, compassionate and respectful caregiver I have ever had the privilege to work with and receive care from. I often wonder what I would have done if I had lost my son that night and cannot imagine the heartbreak. But, because of the quick action of Jennifer, I am able to hold my son again. I am thankful for Jennifer every day when I look at my son who is here because of her.”
Even during everyday routine procedures, Jennifer is able to put a smile on the faces of her pediatric patients, and treats every patient as if they are her only one.
Thank you, Jennifer, for all that you do. You are a true Hospital Hero!
Mallory Marconi’s journey to becoming a Hospital Hero started the same place she was born. Read Mallory's Story
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